Managed Services Analyst I | Fuel Operations Coordinator | Reconciliation

Responsibilities: Customer Service Receive customer calls /emails, engaging with a warm, pleasant, and helpful attitude Identify customer problems and resolve timely either directly or through other departments for resolution; maintain communication with the customer throughout the process In addition to inbound phone calls and email, other methods of communication and requests for delivery need to be managed and executed upon to ensure timely and accurate delivery of service on behalf of the customer

Responsibilities: Fuel Accounting Services Review customer bulk fuel vendor invoice exceptions, correct errors, and dispute invoices on the customer's behalf as needed. Collaborate with fuel vendors to resolve invoice discrepancies and ensure timely, accurate payment processing. Process and review fuel transactions, including purchases, deliveries, and sales activity. Track fuel inventory levels, costs, pricing, and volumes to support accurate financial reporting and margin analysis. Reconcile fuel-related data across multiple systems, identifying and resolving discrepancies to ensure data integrity. Prepare and manage customer statements while maintaining accurate records and documentation of fuel accounting activities. Partner with internal teams, including Fuel Management, Accounting, and Reconciliation, to support customer operations. Assist with reporting and analysis to support customer decision-making and operational performance. Required Knowledge, Skills & Abilities High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance, Supply Chain Management, Logistics, or a related field preferred. Equivalent work experience will also be considered. Minimum of 2 years of experience in dispatch, fuel accounting, or a related field required. Petroleum industry experience preferred. Proficiency with Microsoft Office, particularly Excel and other Office applications. Strong attention to detail and ability to analyze and work with large data sets. Basic understanding of accounting principles is required. Comfortable working with systems, spreadsheets, and data entry. Strong problem-solving, organizational, and multitasking skills. Ability to prioritize and manage multiple tasks in a fast-paced, constantly changing environment. Excellent verbal and written communication skills with the ability to effectively interact with stakeholders. Ability to work independently as well as collaboratively in a team-oriented environment. Ability to work nights and weekends as needed to support the on-call rotation. Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role. \n $16 - $16 an hour This position is an hourly position with starting

compensation of $16/Hr. \n PDI is committed to offering a well-rounded

benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive

benefits, and a quarterly

perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

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