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About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe’s front door surfaces, educating customers about the power of our platform, sharing Stripe’s ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe’s success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. While the team's mission anchors to web surfaces, this role lives deeper in the stack. You will be the engine behind the experiences rather than the pixel-level presentation — APIs, data pipelines, model orchestration, and service reliability that make LLM-driven user experiences possible at scale. What you’ll do The Expansion pod brings creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a backend engineer you will architect and build the server-side systems and LLM orchestration layers that power intelligent, dynamic user experiences across acquisition journeys. You will design the APIs, data pipelines, and inference infrastructure behind delightful and original interactive tools and resources that attract users. You will collaborate deeply across design, engineering, and cross-functional teams and work across teams and tech stacks to create new site capabilities — with a specific focus on integrating large language models into production-grade services that are reliable, performant, and safe. This is not a research or ML training role. You will be responsible for wiring LLMs into real user-facing products: managing prompt pipelines, handling model routing and fallback logic, implementing guardrails and output validation. Responsibilities Develop and implement the tooling and platforms to support interactive content tools (e.g., calculators, generators, templates) that provide utility to current and prospective businesses. Utilize a user-first mindset to implement feedback mechanisms for continuous improvement of content and product offerings. Design and build integrations to third-party software and create seamless workflows across these tools to unleash their full potential to the rest of Stripe. Ensure reliability, security, and responsible AI practices across all LLM-driven features, including implementing content filtering, PII handling, rate limiting, graceful degradation, and output guardrails. Work with a small team of technically sophisticated engineers who put users first. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of backend development experience, with emphasis on building APIs and services that power user-facing experiences Experience writing clear, elegant code in a team environment Familiarity with LLM APIs and concepts — prompt engineering, token management, embedding models, retrieval-augmented generation, or function calling. You don't need to be a researcher, but you should understand how these models work well enough to build production systems around them. ^ Experience building and operating distributed backend systems — you're comfortable with service-oriented architectures, async processing, caching layers, and monitoring/alerting in production. Passion for engineering solutions focused around growth hacking & enablement Excellent verbal and written communication Preferred qualifications Proven ability to stitch different services and processes together even if you have not worked with them before Experience in developing interactive tools and integrating them with existing systems. Experience building highly complex interactive tools, including state management and data fetching Experience with data pipeline orchestration (Airflow, Dagster, Temporal, or similar) and structured output parsing from LLMs Experience with prompt versioning, A/B testing model outputs, or building model gateway/routing layers that allow teams to swap or compare providers (e.g., OpenAI, Anthropic, open-source models) Proficiency with React, with a focus on interactions, animation, performance, and polish Experience with A/B testing, synthetic monitoring, or accessibility testing In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits The annual salary range for this role in the primary location is CA$172,000 - CA$258,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Toronto Team Design Job type Full time Apply for this role We look forward to hearing from you At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. 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Launched out of Y Combinator’s 2009 Summer batch, Stripe is a global technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online Stripe is a proud partner of YC companies—from Airbnb (S09) to Defog (W23)—to help them grow their businesses and increase the GDP of the internet.
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