About the role
The Company Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines. Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy. We’re seeking thinkers, builders, and operators who want to help deliver the future of automation.
The Role As a Deployment Manager at Tutor Intelligence, you will own the customer experience from the moment a deal closes through successful on-site robot deployment and early post-launch stabilization. You will work directly with customer operations, IT, and facilities teams to prepare their sites for automation, coordinate delivery and installation, and ensure deployments launch smoothly and on schedule. This is a highly ownership-driven, customer-facing role at the intersection of operations, robotics, and enterprise environments. You will act as the single point of accountability during deployment, identifying risks early, driving resolution, and ensuring customers are confident and ready before handing off to Customer Success. \n What You’ll Do Own customer deployments end-to-end, from post-sale kickoff through launch and early post-deployment stabilization Serve as the primary point of contact for customer operations, IT, facilities, and other stakeholders during deployment Coordinate site readiness activities including physical layout, workflows, networking, access, and operational constraints Plan and manage deployment timelines, delivery schedules, and internal and external dependencies Identify risks, gaps, and blockers early, and drive resolution across customer teams and internal stakeholders Work closely with Sales, Operations, Engineering, and Customer Success to ensure smooth handoffs and clear accountability Operate effectively in ambiguous, non-standard customer environments where processes are still evolving Contribute to the development, documentation, and continuous improvement of Tutor’s deployment playbooks and processes Support customers through initial post-launch operations to ensure stability, satisfaction, and readiness for long-term success