About the role
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: As an integral part of the Sales Team, the SDR Manager at OpenGov leads a high-performing team of Sales Development Representatives (SDRs) to drive new business acquisition and customer upsells within the government sector. This role involves managing a team of 8-10 direct reports, with a strong emphasis on their professional development. The SDR Manager is responsible for not only achieving team targets but also cultivating future Account Executives, Customer Success Managers, Solution Engineers, and sales leaders.
The role represents a strategic leadership position, focusing on both operational excellence and long-term talent development within the sales organization.
Responsibilities: Lead, mentor, and coach a team of 8-10 SDRs to achieve their individual and team quotas. Provide guidance and strategic direction to align their prospecting efforts with company objectives and target markets. Monitor and analyze team performance metrics, providing detailed reports and actionable insights to stakeholders. Implement strategies for continuous improvement and address any performance issues. Hold a personal monthly quota and drive the SDR team to consistently meet or exceed this goal. Partner with Marketing and Demand Generation teams to develop and execute effective prospecting strategies, identifying high-potential leads and upsell opportunities. Conduct weekly one-on-one and team meetings to offer training, support, and career development for SDRs. Foster a culture of continuous learning to prepare SDRs for future roles, including Account Executives and Customer Success Managers. Work closely with the Director, Sales Development to refine processes, training programs, and team culture to optimize results and develop future sales leaders. Assist in onboarding and training new team members ensuring they are well-prepared for their roles. Participate in interviewing, assessing candidates, and making hiring decisions based on performance potential and cultural fit. Conduct interviews, assess candidates, and make hiring decisions based on performance potential and cultural fit.