BI Claims Adjuster, Courier Delivery

What you'll do Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls, texts, and/or emails in a timely and accurate manner. Gather necessary information from customers to initiate the claim and explain policy, coverage, and educate them on the claims process and next steps. Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim. Work with the APD team on the handling of property damage claims. Recognize recovery opportunities with regard to subrogation and salvage, as well as total loss. Ensure compliance with specific state regulations, policy provisions, and standard operating procedures. Negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority. Provide input to continuously develop claims guidelines, best practices, and process improvements. Know the claims inside and out and ensure outside investigative service providers, including independent appraisers and defense counsel, are guided based on what we need to move the file to a quick and appropriate resolution. All the while keeping our clients updated where needed. Engage in learning opportunities to build knowledge of claims statutes, recent/updated court decisions impacting the claims function, current internal guidelines, and policy changes and modifications.

Qualifications Active insurance adjuster's license by way of a designated home state, or home state Minimum of 5 years of experience concentrated in commercial transportation (delivery/ courier) claims adjusting, ideally with: Third-party bodily injury, including catastrophic losses UM/UIM bodily injury Litigation experience Willing to obtain all licenses within 45 days, including completing state-required testing. Bachelor's degree preferred (lack of one should not stop you from applying if you possess all the other

qualifications) Knowledge of state regulations, policy provisions, and standard operating procedures. Willingness to travel for clients and claims need

Benefits Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! Generous family leave policy after 8 months of continuous work Work from anywhere to facilitate your work life balance Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role Work toward reducing and eliminating all the administrative work from an adjuster role Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you! Apply now Reserv Claims Analysis, LLC Remote (United States) Share on: Apply now Terms of service Privacy Cookies Powered by Rippling

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