About the role
About Reputation Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle. Your Role at Reputation: Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era — helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences. Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance. This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features. You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk. How You’ll Shape the Experience: Drive new business within large multifamily operators and regional portfolios. Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close. Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets. Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations. Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success. Identify new business opportunities and grow market share across national and regional property management portfolios. Provide market feedback to inform product innovation and positioning. Coordinate internal resources and stakeholders to deliver exceptional customer outcomes. Perform additional duties as assigned. The Skills That Set You Apart: 8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry. Undergraduate degree preferred; equivalent relevant experience will also be considered. Proven success selling to property management companies with a clear understanding of the industry’s reputation, resident experience, and operational pain points. Track record of exceeding quota in a consultative sales environment. Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach. Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail. Highly motivated self-starter with the ability to work independently from a home office. Ability to command a room with C-level audiences and translate complex data into business outcomes Comfortable leveraging cross-functional teams to create customer value and close complex deals. Where You’ll Connect & Collaborate: This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. Our
