Payroll Operations Specialist

benefits, reimbursements, retroactive changes, and adjustments. Support off-cycle payrolls, manual adjustments, corrections, and special payroll requests. Communicate with clients by email as needed to clarify payroll items, request missing information, or provide payroll-related follow-up. Partner with Customer Success on client-reported payroll issues by researching root cause and providing accurate findings. Collaborate with

Benefits to ensure benefit deductions and payroll impacts are accurately reflected. Assist with payroll tax setup monitoring, including identifying new state tax

requirements and coordinating updates when applicable. Process and report new hires to the appropriate state agencies. Review and publish payroll invoices Audit monthly client payroll invoices and support payroll-related reconciliations. Support Canada and US EOR payroll processing and EOR salary updates as needed. Maintain accurate payroll notes, audit trails, task updates, and internal documentation. Help build and maintain payroll SOPs, checklists, and knowledge base resources. Identify workflow gaps and recommend process improvements to improve accuracy, efficiency, scalability, and client experience. Assist with special projects, reporting, audits, and process improvement initiatives as needed. About You You’ll thrive in this role if: You are highly detail-oriented and enjoy making sure payroll is accurate. You have strong payroll processing knowledge and understand the importance of payroll deadlines. You are comfortable reviewing payroll data, identifying discrepancies, and researching root causes. You can manage multiple payroll cycles and competing priorities in a fast-paced environment. You communicate clearly and professionally with internal teams and clients by email when needed. You prefer payroll operations, execution, and issue resolution over owning client relationships or leading recurring client meetings. You are proactive, organized, and comfortable following structured processes.

Requirements At least 2 years of payroll operations experience, preferably in a PEO, payroll provider, or multi-client payroll environment. Strong understanding of payroll processing, payroll taxes, deductions, benefit deductions, wage compliance, and payroll adjustments. Experience reviewing and auditing payroll data for accuracy. Ability to investigate payroll discrepancies and provide clear documentation and findings. Strong attention to detail and ability to meet payroll deadlines. Ability to communicate professionally with clients by email when needed. Experience working with payroll systems, payroll reports, internal ticketing systems, or task management tools. Ability to work cross-functionally with Customer Success, Tax,

Benefits, Engineering, and Payroll Operations teams. CPP or FPC certification preferred, but not required. Apply for this job Niural Niural is the #1 platform for modern U.S. payroll, PEO, global EOR, contractor management, and bill payments in 150+ countries—all within a single, unified system. Payroll Operations Specialist Location : New York City Work Mode : On-site Department : Operations Apply for this role One HR & Payroll Platform. From First Hire to IPO. LinkedIn Twitter Products Niural AI Global Payroll New Niural Payroll Niural PEO Niural EOR Niural AOR Niural Contractor Management Niural Pay Niural Wallet Niural HRIS Solutions Payroll HR Operations Company Careers We're Hiring Contact Us Legal Bank & Partner Agreement Partner Program Press & Media Resources AI Risk Analyzer Employee Cost Calculator New Case Studies Glossary Knowledge Base Blogs Niural Documentation PEO Quiz © 2026 Niural Inc. Terms of Service Privacy Policy Cookie Policy Niural Inc., 16192 Coastal Highway, Lewes DE 19958, United States Niural is a financial technology company and is not a bank. Banking services provided by i3 bank; Member FDIC and JP Morgan Bank; Member FDIC. Payment services in some countries for Niural Inc. are provided by CurrencyCloud and/or Nium, Inc. which operate in partnership with Community Federal Savings Bank (CFSB). In the U.S., Nium, Inc. operates as a service provider to CFSB and all payment services offered by Nium, Inc. are provided by CFSB. CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129). The Currency Cloud Inc is registered with FinCEN and authorized in 39 states to transmit money (MSB Registration Number: 31000160311064). Registered Office: Niural Inc., 16192 Coastal Highway, Lewes DE 19958, United States *Exclusions apply based on supported payments methods in certain jurisdictions.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.