Engineering Manager, Operator Tooling

Chat with Stripe sales Engineering Manager, Operator Tooling Stripe logo Jobs Our opportunity Life at Stripe Benefits University See open roles Open mobile navigation Jobs Our opportunity Life at Stripe Benefits University See open roles Close mobile navigation Roles at Stripe Role details Engineering Manager, Operator Tooling Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, the Operator Tooling team plays a critical role as the Guardians of the Financial Ecosystem. We build intricate solutions to streamline Stripe’s internal workflows, enabling over 8,000 human agents to make informed decisions about how different actors use our products—ensuring compliance with laws and Stripe’s policies.Our work tackles high-impact challenges, such as enabling the efficient decision making and action on preventing illegal transactions (e.g., fraud, drugs, weapons, and terrorism financing), and and other risks in the financial landscape—all with the goal of resolving issues quickly and correctly for our merchants and their clients. We operate across multiple products, with a tech stack that includes Ruby, React, GraphQL, and MongoDB, alongside essential tools like GitHub, Logscale, and Grafana. What you’ll do Beyond technical excellence, we prioritize continuous growth and collaboration: * Knowledge Sharing Sessions to expand your expertise * Dedicated 1:1 mentorship to support your professional development * Clear, measurable impact—your contributions will directly shape Stripe’s ability to maintain a secure and compliant platform. And now, we’re looking for a passionate manager to expand our remit even further and reshape how operations looks inside Stripe. Full ownership is the ultimate green flag for us, but here’s some high level expectations we have:What you will do * Recruit, coach, and develop a team of exceptional engineers. * Lead the development of Stripe's operations tooling providing reliable, user-first surfaces that just feel natural * Cultivating a culture of engineering excellence, innovation, and user empathy * Drive your engineering team towards exceptional technical quality, reliability, scalability, and operational excellence. * Provide hands-on technical leadership to your engineering team across multiple areas, including architecture, design, code reviews, quality assurance, and incident management. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of professional hands-on software development experience 2+ years of experience leading software engineering teams Hands-on experience designing and building large scale distributed systems A track record of managing and mentoring junior and senior engineers Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome that benefits our customers. A track record of attracting and hiring top talents, and growing teams Demonstrated ability of defining & driving complex initiatives/projects across multiple teams Proven success with cross-discipline and cross-team collaborations. Preferred qualifications Experience building and operating highly-scalable data-intensive services. Experience building and operating observability solutions, such designing/building telemetry collections, data transport and storage solutions and composable UI architectures. It’s not expected that you’ll have deep expertise in every dimension above, but you should be interested in learning any of the areas that are less familiar. In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Bucharest Team Infrastructure & Corporate Tech Job type Full time Apply for this role Please find our EU applicant personal information notice here . We look forward to hearing from you At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Apply Now Stripe logo United States (English) Australia English Austria Deutsch English Belgium Nederlands Français Deutsch English Brazil Português English Bulgaria English Canada English Français Croatia English Italiano Cyprus English Czech Republic English Denmark English Estonia English Finland English Svenska France Français English Germany Deutsch English Gibraltar English Greece English Hong Kong English 简体中文 Hungary English India English Ireland English Italy Italiano English Japan 日本語 English Latvia English Liechtenstein Deutsch English Lithuania English Luxembourg Français Deutsch English Malaysia English 简体中文 Malta English Mexico Español English Netherlands Nederlands English New Zealand English Norway English Poland English Portugal Português English Romania English Singapore English 简体中文 Slovakia English Slovenia English Italiano Spain Español English Sweden Svenska English Switzerland Deutsch Français Italiano English Thailand ไทย English United Arab Emirates English United Kingdom English United States English Español 简体中文 Products & pricing Pricing Atlas Authorization Boost Billing Capital Checkout Crypto Climate Connect Data Pipeline Elements Treasury Financial Connections Identity Invoicing Issuing Link Managed Payments Payments Payment links Payouts Radar Revenue Recognition Stripe Sigma Tax Terminal Solutions Enterprises Startups Agentic commerce Crypto Ecommerce Embedded finance Finance automation Global businesses In-app payments Marketplaces Platforms SaaS AI companies Creator economy Hospitality, travel, and leisure Insurance Media and entertainment Nonprofits Public sector Retail Integrations & custom solutions Stripe App Marketplace Stripe Partner ecosystem Professional services Developers Documentation API reference API status API changelog Libraries and SDKs Developer blog Resources Guides Customer stories Blog Sessions annual conference Privacy & terms Prohibited & restricted businesses Licenses Sitemap Cookie settings Your privacy choices Coverage transparency More resources Company Product roadmap Jobs Newsroom Stripe Press Contact sales Support Get support Managed support plans CA residents: +1 888 926 2289 Sign in © 2026 Stripe, LLC