About the role
About Hello Heart: Hello Heart is on a mission to make heart attacks a thing of the past. We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models. This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers. We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.
About
the role: Hello Heart helps people improve their heart health. We make it easy to track and manage heart risks. Our tool uses medical devices and simple tips to help you build healthy habits. We are looking for a Senior Director, Device Systems Engineer to lead our technical work. You will handle everything from building and testing to fixing devices. You will work with hardware and software teams to make sure products work well for everyone. Much of your work will be helping the factory build and test devices correctly. You should be good at solving problems and working with others.
Responsibilities: Own one of Hello Heart’s device product lanes from concept through end-of-life. Serve as the technical systems owner across hardware, firmware, manufacturing, validation, connectivity, and field performance. Lead cross-functional execution across Engineering, Product, Hardware Operations, Supply Chain, Quality, Regulatory, Clinical, Manufacturing, and external partners. Drive executive-level tradeoff decisions across performance, reliability, manufacturability, cost, schedule, quality, and member experience. Lead product planning, execution reviews, risk management, and milestone delivery. Partner with suppliers, engineering firms, and contract manufacturers to deliver high-quality devices at scale. Develop and improve manufacturing diagnostics, calibration, production testing, factory automation, and traceability. Lead root-cause investigations across hardware, firmware, manufacturing, cloud systems, suppliers, and field data. Use artificial intelligence and automation to improve engineering productivity, technical decision-making, manufacturing readiness, and operational execution. Mentor engineers and build organizational capability across Hello Heart’s device platform
