About the role
This posting is for candidates located in the Vancouver, BC area. We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. 2+ years administrative, business support, and/or customer service experience. 3+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work. Associate's/Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience. 1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training). Attention to detail, sound judgment, follow-through, and the ability to handle confidential information with discretion. Effective written and verbal communication skills, with the ability to engage across teams and stakeholders. Site Operations and Space Management Maintain up-to-date team spaces and maps for the Vancouver site (office locations/desk assignments, conference rooms, seasonally transitional spaces, remote/location status), with guidance. Partner with managers across the organization, senior Business Support colleagues, and space planners to learn and execute site space processes. Support large-scale space requests (e.g. office restacks, moves) liaising between local teams and the space planner. Use space-utilization data to recommend changes in space assignments and identify future site space
requirements; maintain accurate, detailed information in the space database. Serve as an onsite point of contact for site logistics, escalating to senior team members and partner teams (Real Estate & Facilities, Security, IT) as needed. Manage community-space and conference-room calendars for the site as needed, ensuring shared rooms and spaces are booked, prepared, and available for onsite meetings and events. Ensure meeting settings are ready (e.g., booking rooms, assisting with audio-video and technical troubleshooting) for onsite gatherings. Support planning, coordination, promotion, and execution of site events, morale activities, and team gatherings. Assist with determining event needs and outcomes; may own event itineraries; act as a point of contact for event changes. Contribute to and oversee planning, tracking, maintenance, and adjustment of
