About the role
Hilbert is a scalable, data science-first growth engine that gives B2C teams predictive clarity into user behavior, revenue drivers, and the actions that drive sustainable growth. Fully agentic by design, Hilbert shrinks months-long decision cycles to minutes. From Fortune 10 enterprises to beloved brands like FreshDirect, Blank Street, and Levain Bakery, operators run their growth on Hilbert. We're also co-building alongside leading AI companies. A small, select group of growth operators sit at the core of our company. These minds shape how Hilbert's intelligence layer evolves, how customers grow, and how the company goes to market.
THE ROLE Your
responsibilities look like those of a founding operator embedded simultaneously inside a high-stakes product and commercial organization. You run Hilbert on real problems: you are expected to be its most demanding internal user, finding where the product's reasoning breaks down, challenging its outputs, and feeding that back into the intelligence layer as structured improvement input. Core
Responsibilities Run Hilbert on live growth problems, identify where its reasoning can do better, and translate those findings into structured input for the intelligence layer in coordination with product and tech teams Translate hard-won B2C growth experience into the patterns, failure modes, and counter-intuitive signals that shape how the product detects, reasons, and acts Work with Account Executives to turn Hilbert's output into concrete growth strategies for key accounts, from cohort analysis to LTV intervention to channel reallocation Follow customer’s growth with Hilbert, own the consequences with Hilbert Represent Hilbert in high-stakes GTM conversations as its most credible voice on what B2C growth actually requires WHO THRIVES IN THIS ROLE This is for people who have tackled a real growth problem and changed outcome that matter. That may mean being first: building the function from zero, owning the outcome before there was infrastructure to stand on. It may also mean joining a business at a critical moment and bending its trajectory when the conventional playbook was failing. What matters is not when you arrived. What matters is that something moved because of decisions you made, and you can account for it precisely. You have owned a growth outcome that was genuinely at risk, not a function that was already working You have moved a consequence, not a metric: a retention curve, a payback period, a unit economics story that changed a business's trajectory You have deep, earned fluency in B2C mechanics: cohort economics, subscription dynamics, pLTV modeling, churn intervention, paid acquisition against LTV You think in systems: compounding loops, acquisition - retention - monetization alignment, the places where conventional growth thinking breaks down You believe in measurability to the maximum: you default to testing and learning, to algorithms over human-defined rules, to letting data surface structure rather than imposing it. And the ones that don't have the data: you maximize the logic. You are comfortable working alongside AI systems and have strong judgment about where human pattern recognition still wins Specific matters more than impressive: the best candidates can describe a growth failure with the same precision as a win And most importantly: You believe there are fundamental problems with what the industry has called "growth" and you are ready to rebuild it Location San Francisco, with occasional travel for team meets, offsites or customer engagements.