About the role
Lead, develop, and inspire a geographically distributed organization of Solution Engineering Managers and Solution Engineers. Establish a high-performance culture focused on accountability, technical excellence, collaboration, inclusion, and continuous learning. Develop leadership bench strength through coaching, succession planning, manager development, and talent investment. Drive employee engagement, organizational health, diversity and inclusion initiatives, and retention strategies. Create career growth opportunities that strengthen both technical expertise and leadership capabilities across the organization. Own technical strategy and execution across Cloud & AI Platform solution areas, including AI, Data, Infrastructure, Applications, Development Platforms, and Modernization. Partner with business leaders to define territory strategies, organizational priorities, resource allocation plans, and growth objectives. Support achievement of strategic business goals through technical engagement, customer influence, and solution adoption. Leverage business insights, customer trends, and market opportunities to shape organizational priorities and execution plans. Drive disciplined execution through clear accountability, performance management, and operational rigor. Drive technical excellence across architecture design, solution envisioning, proofs of concept, demonstrations, and deployment planning. Ensure customer solutions are secure, scalable, resilient, and AI-ready. Deliver field insights that influence product direction, engineering priorities, and go-to-market strategy. Help customers accelerate adoption of generative AI, intelligent applications, copilots, agents, and data-driven business processes. Guide teams in helping customers build AI roadmaps aligned to business outcomes. Create organizational capability in rapidly evolving AI technologies and customer scenarios. Collaborate with Specialist Sellers, Customer Success Account Managers, Industry teams, Partner organizations, and Product Engineering. Ensure effective pod-based selling motions and seamless technical orchestration across solution areas. Drive strategic partner alignment that expands customer value and accelerates transformation outcomes. Help shape regional and national business strategies through thought leadership and field feedback. Master's Degree in Computer Science, Information Technology, Business or related field AND 6+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical pre-sales or technical consulting experience OR 10+ years technical pre-sales or technical consulting experience OR equivalent experience. This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. 10+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience. 5+ years people management experience (including leading virtual teams). Experience driving business growth through cloud platform, AI, data, application modernization, infrastructure modernization, security, developer technologies, or digital transformation initiatives. Deep executive communication, presentation, and customer engagement skills. Proven track record partnering across sales, customer success, engineering, and partner ecosysems to influence technical and business decision makers across complex enterprise environments. Experience supporting large strategic enterprise customers and executive-level transformation initiatives. Passion for coaching, developing talent, and fostering a high-performance team. Build trusted advisor relationships with CIOs, CTOs, Chief Data Officers, Chief AI Officers, and other senior customer decision makers. Guide teams in resolving technical blockers and accelerating customer decision making. Manage organizational planning, headcount strategy, budget stewardship, workforce planning, and talent investments. Implement scalable processes and operational rhythms that increase consistency and impact across teams.
