About the role
Demonstrate conscientiousness on cost adheres to budget
requirements; keep costs reasonable and contribute to staying within budget. Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns. Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business. Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly. Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions. Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met. Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs. In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. High School Diploma or equivalent AND demonstrated industry experience OR proven industry experience and college course work. Holds a valid driving license that enables travel to and from the worksite, where required for
the role. Ability to reliably reach the worksite within 60 minutes to meet operational and on-call
requirements. Important to Note: This role is located in Amsterdam area and requires onsite presence at that location These
requirements include, but are not limited to the following specialized security screenings: Proven experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling). Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
About Swiftkey
SwiftKey is a technology company that aims to enhance interaction between keyboards and people. It upgrades smartphone keyboards to make typing faster, by utilizing artificial intelligence to learn from each user in order to autocorrect and predict their next word. The SwiftKey Keyboard for Android supports more than 80 languages. SwiftKey was founded by Ben Medlock and Jon Reynolds in 2008 and is based in London, United Kingdom.
Other roles at Swiftkey
Refer someone
Know someone great for this role?
Share your link. If they get hired through Standout, you get $3,000.
Job details
Salary
€58,400 - €94,400
Location
Amsterdam, Netherlands
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.
