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Benefits University See open roles Close mobile navigation Roles at Stripe Role details Privacy Operations Program Manager
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About
the team The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works. Privacy Operations is the authoritative operational hub for privacy processes, enabling high-quality privacy experiences for users and data subjects, and owning clear and auditable documentation for internal stakeholders and external regulators. We partner with Privacy Legal and Privacy Engineering to protect user data.
What you'll do In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable. You'll also identify where processes can be tightened or automated, and build the documentation and tooling that make
the team's work consistent and sustainable. You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy
requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow
the team to deliver high-quality, consistent privacy experiences for Stripe users and for the regulators who depend on clear, auditable records.
Responsibilities Own end-to-end program management across core privacy programs such as data subject requests (DSRs), PIAs and DPIAs, records of processing activities (ROPA), transfer impact assessments (TIAs), and cookie compliance, making day-to-day operational decisions, enforcing processes to ensure regulatory readiness, and measuring compliance at scale Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection
requirements, and escalate novel or complex requests with appropriate context and documentation Rotate through
the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets
Who you are We're looking for someone who meets the minimum
requirements to be considered for
the role. If you meet these
requirements, you are encouraged to apply. The preferred
qualifications are a
bonus, not a requirement. Minimum
requirements 5+ years of demonstrated privacy program management and a proven track record of operationalizing and scaling cross-functional organization-wide programs from the ground up Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA. Experience with US state legislation, HIPAA, and GLBA is a plus. Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities A team player, willing to pitch in where needed Preferred
qualifications Experience in fast-paced, high-growth environments. Previous tech industry experience is a plus. Demonstrated experience using AI to accelerate day-to-day privacy operations work Experience with third-party risk management, RFP and DDQ response processes, or cross-border transfer assessments Privacy certification such as CIPP/E, CIPP/US, or CIPM is a plus Working remotely at Stripe A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live. Pay and
benefits The annual US base salary range for this role is $127,600 - $191,400. For sales roles, the range provided is
the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for
the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience,
qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional
benefits for this role may include: equity, company
bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision
Launched out of Y Combinator’s 2009 Summer batch, Stripe is a global technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online Stripe is a proud partner of YC companies—from Airbnb (S09) to Defog (W23)—to help them grow their businesses and increase the GDP of the internet.
