AI Implementation Manager

requirements into system configurations. AI-First Aptitude Strong curiosity and a builder mindset—someone who experiments, prototypes, and learns independently. Comfortable using modern AI-assisted development or scripting tools (e.g., Cursor, Replit, Lovable or similar) to automate tasks, validate data, test APIs, or streamline workflows. Driven to “own your destiny” by building small scripts, utilities, or workflows that make onboarding faster, cleaner, and more scalable. Consultative & Communication Skills Ability to be assertive —advise customers on the best approach rather than simply taking

requirements. Experience navigating escalations and difficult conversations with professionalism. Excellent written and verbal communication; ability to simplify technical concepts. Problem-Solving & Ownership Strong analytical skills with a bias for action—thrives in ambiguity. High ownership mentality: independently unblocks, drives outcomes, and keeps projects moving. Good-to-Have Skills Experience implementing or supporting systems like Salesforce, Workday/BambooHR, NetSuite, ERP/CRM/Finance tools . Background in Professional Services, Customer Success, or PSA tools (Rocketlane, Asana, Wrike, Jira, ClickUp, Salesforce PSA). Understanding of SSO/SAML, enterprise IT processes, or data migration. Familiarity with SQL for basic data validation. Project Management certifications (PMP, CSM) or equivalent mindset. Experience in high-growth SaaS environments. You should apply if you: Love owning customer outcomes end-to-end. Are technically curious and enjoy solving integration and workflow problems. Thrive in customer conversations—even the tough ones. Want to help shape the future of an AI-first Professional Services org . Are energized by autonomy, impact, and building something that scales.

Why join us? At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays: Impact and ownership : You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best : We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins : Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow : We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance : While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pyjamas optional (at least outside the office). Best-in-Class

Benefits : Comprehensive medical, dental, and vision coverage for full-time employees and their dependents. Industry-first HSA

benefits. Flexible Time Off Generous 401(k) match to support your financial future. Apply for this position Autofill from resume Save time by uploading your resume. (Only PDF or DOCX format supported) Upload file Loading... Made with

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