About the role
About
the role Own and scale Rippling's Services Partners function — recruiting, onboarding, and managing SI partners (GSIs and large regionals) who deliver Rippling implementations to customers. You'll hold partners accountable on timelines and quality, structure complex commercial agreements, and keep cross-functional stakeholders (Sales, CS, Implementation, Legal) fully informed at every stage. What you will do Recruit and manage top-tier SI partners; secure resourcing and ensure delivery quality Build a metrics-driven program with regular reporting to partners and internal leadership Lead escalation management — resolve issues quickly and decisively Connect customers with relevant partners and support end-to-end deal execution Structure and negotiate complex commercial agreements with Legal, Finance, and exec leadership Evaluate corporate development opportunities that expand services delivery capacity Drive aggressive follow-up: own open items, set clear deadlines, ensure nothing drops Conduct market research and competitive analysis on the services partner landscape What you will need Bachelor's Degree required 8+ years in BD and/or sales at high-growth SaaS companies 3+ years direct experience managing services delivery partners (GSIs and large regional SIs) Proven track record of proactive, assertive follow-up and accountability Experience structuring and negotiating complex commercial partnerships / co-delivery arrangements Strong executive presence — ability to engage senior stakeholders at large SI firms and internally First-principles thinker who thrives in ambiguous environments Strong negotiation, communication, and organizational skills Deep knowledge of SaaS/services business models and the professional services ecosystem
Nice to Have MBA or advanced degree Direct experience in the HCM / HR Tech / Payroll ecosystem Prior experience at or partnering with a Big 4 / GSI firm (Deloitte, Accenture, PwC, etc.) Background in implementation or professional services delivery (not just managing partners) Experience building a partner program from scratch Track record managing partner P&Ls or co-sell / co-delivery revenue targets Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected] Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary +
