Infer is building the operating system for insurance agencies. We make AI agents(including voice agents) that handle the work agencies have always done by hand: qualifying inbound leads, helping producers during live calls, auditing calls after, running renewals, and bringing churned customers back.
Our long bet is that AI eventually sells insurance directly. Agencies are the wedge because that is where the work, the data, and the customer relationships actually live. Get good there, and the rest follows.
We are a YC company and have raised from Stellaris Venture partners and others. Founders are: Vaibhav, Urvin and Suneel. Vaibhav was an architect and AI researcher(at Purdue) now a licensed insurance agent. Urvin worked at BCG, is a surfer with six pack abs. Suneel is an IITian and a philomath.
A few reasons to join us:
About the role
We're hiring an Applied AI Engineer to own the system that tells us whether our voice agents are getting better, and to keep them getting better on their own.
Voice quality is the product. If an agent stutters, hallucinates a quote, or misses a disclosure, we lose trust, deals, and sometimes compliance footing. The system that catches all of that before customers do is the most important infrastructure we will build this year.
Today we run thousands of conversations a day with real prospects. We need a harness that scores every change end to end, a benchmark suite that runs against any new model the day it drops, a red-team pipeline that probes our agents for failure modes, and self-improvement loops that feed production failures back into the eval set.
This is an evals and infrastructure role with deep LLM work. You will touch audio, but the center of gravity is the harness and the loops around it. Think of the harness as CI for voice conversations: it runs synthetic and real calls through our stack and scores agent behavior at every layer (STT, LLM, tools, TTS, full call outcomes), so we catch regressions before customers do. New models are coming out every few weeks, so the question is not just whether ours is good today, but whether we can tell within a week if a new open source release should replace it.
What you'll do
Must-haves
Nice-to-haves
Operating system for insurance agencies
Salary
$2,000,000 - $5,000,000
Equity
0.01% - 0.2%
Location
Bengaluru, KA, IN
Experience
3+ years
Total raised
$125K
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.