About the role
About us
Infer is building the operating system for insurance agencies. We make AI agents(including voice agents) that handle the work agencies have always done by hand: qualifying inbound leads, helping producers during live calls, auditing calls after, running renewals, and bringing churned customers back.
Our long bet is that AI eventually sells insurance directly. Agencies are the wedge because that is where the work, the data, and the customer relationships actually live. Get good there, and the rest follows.
We are a YC company and have raised from Stellaris Venture partners and others. Founders are: Vaibhav, Urvin and Suneel. Vaibhav was an architect and AI researcher(at Purdue) now a licensed insurance agent. Urvin worked at BCG, is a surfer with six pack abs. Suneel is an IITian and a philomath.
A few reasons to join us:
- We like pushing each other on team to test the limits because that's when you rediscover yourself.
- We’re paranoid about making customers succeed (we challenge whats already good)
- We love people who question-challenge-build.
- We're highly transparent founders to work with & love getting challenged.
- Finally, we love people who’re interdisciplinary.
About the role
You'll be a core builder on the team that ships our voice-AI platform owning the slice of the stack where real-time performance, test infrastructure, and production reliability meet. You'll drive down voice bot latency, keep our voice pipeline healthy across version bumps, and build the observability and test loops that let us ship fast (and increasingly let agents ship for us).
What you'll do
- Optimize end-to-end voice bot latency and turn-taking behavior across STT → LLM → TTS pipelines
