Business Development - Team Lead

3. B2C – Field Sales (Broker / Channel Partner Model)

• Lead and guide a 15+ member field BD team working on broker & channel partner acquisition.
• Scale broker network across assigned territories.
• Ensure daily meetings, outreach activities, and territory coverage.
• Support the team in driving partner-generated leads for rentals.
• Establish B2C sales SOPs, incentive structures, and KPI trackers.
• Monitor broker funnels, qualification, conversions & revenue delivery.

B2C Responsibilities to Integrate:

• Identify and onboard new channel partners/brokers.
• Ensure team conducts regular in-person meetings with brokers.
• Oversee cold calling, virtual meetings & partner engagement activities.
• Ensure quality presentations & pitches to partners.
• Gather customer feedback and share insights with internal teams.
• Drive and monitor monthly revenue targets via partners.
• Implement CRM discipline and data accuracy across BD team.

4. Process Excellence, CRM & Reporting

• Build dashboards to track daily productivity, funnel health & conversion metrics.
• Ensure strict CRM hygiene, sales documentation, and pipeline governance.
• Work cross-functionally with Marketing & Product to enhance lead quality and user journeys.
• Standardize proposal formats, pricing sheets, and negotiation frameworks.

5. Customer Experience & Post-Sales Coordination

• Maintain high NPS, customer satisfaction, and escalation resolution.
• Ensure smooth coordination with Operations for delivery, setup & after-sales needs.
• Drive repeat revenue, renewals, cross-selling and upselling.

6. Team Development & Capability Building

• Hire, train & develop both B2B and B2C BD team members.
• Coach team on negotiation, communication, CRM use, and sales processes.
• Conduct structured performance reviews & improvement plans.
• Build a motivated, high-performance growth team.

What We’re Looking For:

• 2–9 years of experience in BD, Sales, Key Account Management, or similar roles
• Strong exposure to:

✔ Co-living

✔ Student housing

✔ Serviced apartments / guest houses

✔ Hospitality

✔ Real estate (preferred strongly)

• Experience in managing field sales teams.
• Strong negotiation & relationship-building skills.
• Analytical mindset with experience in CRM tools, sales metrics & reporting.
• High ownership, ambition, and ability to thrive in a fast-paced startup.
• Someone young, energetic, and eager to grow with the organization into senior leadership.
• Excellent communication skills and stakeholder management.

Why Join Us:

• Opportunity to scale the BD division of one of India’s leading rental brands.
• Work closely with founders & leadership on high-impact revenue decisions.
• Competitive compensation + attractive performance incentives.
• Fast-track career growth in a rapidly growing organization.
• Freedom to innovate, build systems & shape the future of the sales function.