About BoldVoice

BoldVoice (YC S21) is an AI-powered communication coach that helps non-native English speakers improve their pronunciation, clarity, and confidence. The product combines video lessons from Hollywood accent coaches with instant AI feedback as you speak, powered by our proprietary speech models. The app been downloaded by 4M+ users globally and featured in Forbes, TechCrunch, Wired, and Business Insider.

The company is backed by Y Combinator and other top-tier investors. We’re a small, fast-moving team with a mission to help 1 billion people speak English clearly and advance their careers.

The Role

We’re hiring a Business Operations Associate: a capable, resourceful generalist who thrives in ambiguity and can execute across content, data, user research, ML-adjacent workflows, and general ops. This is a high-ownership role for someone early in their career who wants to work hard, learn quickly, and touch nearly every part of the company. This role is fully in-person at our NoHo, NYC office.

What You’ll Do

• Build and maintain lean processes, tools, and recurring reports for the team
• Identify and resolve operational bottlenecks as the company scales
• Own cross-functional projects end-to-end, ensuring clarity, speed, and follow-through
• Support user research cycles and synthesize findings
• Pull and analyze data to support product decisions and experiments
• Support our Machine Learning team with structured data tasks (labeling, QA)
• Support our content marketing efforts with sourcing and coordinating creators and content workflows
• Support hiring efforts by sourcing candidates, coordinating interviews, and keeping the process organized