Senior Field Enablement Business Partner

Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required

qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years of total experience in services/sales enablement, services/sales operations, or direct professional services, with 3+ years in a strategic enablement or business partner role. Proven Track Record: Demonstrated success driving measurable performance impact and ROI through field enablement programs. Domain Expertise: Deep understanding of the B2B sales/services cycle within SaaS or complex enterprise tech environments. Modern Tech Stack Proficiency: Hands-on experience with enablement platforms (e.g., Highspot, Gong), Learning Management Systems (LMS), and CRMs (e.g., Salesforce). Instructional Grounding: Strong understanding of adult learning theory and practical application of frameworks like Bloom’s Taxonomy to design outcomes-based learning. Analytical & Consultative Mindset: Ability to translate complex data into actionable enablement initiatives and influence executive stakeholders without direct authority. Adaptable & Collaborative: A self-starter with a strong sense of urgency, excellent facilitation skills, and a proven ability to build trust across global matrixed teams. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15-25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many

benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The estimated pay ranges for this role are as follows: CAD $120,640.00 - CAD $150,800.00 Target

Bonus Percentage 15% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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