Central Operations Specialist, Compliance

About the role

Central Operations Specialist, Compliance | Bolt Careers Careers Business Operations Central Operations Specialist, Compliance Central Operations Specialist, Compliance We are looking for a dedicated Research Specialist to join our Central Operations Compliance team in Tallinn, HQ. Please note that no relocation support is not provided for this role. Location: Tallinn, Estonia View all roles Apply now About the role You will conduct internal and external research across 52+ countries, gathering valuable insights that inform central decision-making. You will support product and operations teams by providing well-organised inputs for development and change initiatives. Main tasks and responsibilities: Conduct structured internal research across 52+ operational teams to map processes, compliance requirements, and operational nuances. Build strong relationships with local teams to gather accurate, complete, and context-rich information. Analyse and validate collected inputs, then translate stakeholder feedback into clear, standardised documentation. Identify gaps, inconsistencies, and risks across markets, and consolidate findings to support decision-making and impact estimations. Maintain a high level of rigour and consistency in documenting findings, ensuring clarity, traceability, and usability. Conduct targeted external research when needed and continuously improve research frameworks, templates, and workflows to increase efficiency and quality. About you: You have proven experience in conducting structured research and turning complex inputs into clear, standardised outputs. You have strong stakeholder management skills, with the ability to build trust and gather accurate, context-rich information from cross-functional and local teams. You have excellent written communication and documentation skills, with a high level of rigour, clarity, and attention to detail. You have strong analytical thinking, with the ability to synthesise qualitative inputs, identify gaps or inconsistencies, and support decision-making with well-organised insights. You have ability to work across multiple markets, processes, and stakeholders while maintaining consistency and traceability in research findings. You have a proactive and structured approach to improving frameworks, templates, and ways of working to increase research quality and efficiency. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! 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