About the role
Sales Supervisor About the Brand: BORN IN RIO DE JANEIRO FRESCOBOL CARIOCA was founded in honour of frescobol - the original beach bat-and-ball game born on Copacabana Beach in 1945. Celebrating connection and the joy of movement, it has become a game of rhythm & ritual, embodying the spirit of life in Rio, where the sea meets the city. Our collections echo this same harmony, designed to move effortlessly between beach & metropolis, style & leisure sport - uniting artisanal craftsmanship with timeless design across ready-to-wear, swimwear, footwear & accessories. A bout
the Role: We are seeking a passionate and driven Sales Supervisor for our FRESCOBOL CARIOCA boutique in SOHO. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Position
Qualifications: ● Must be 18 years of age or older. ● Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals. ● Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable. ● Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. ● Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience. Hourly Pay Range: X to X.
