Commercial Account Manager

the Team If You… Have 2–5+ years of experience in Account Management, Customer Success, Sales, or a similar GTM role in B2B SaaS. Are excited by owning accounts end-to-end, not just supporting them. Bring a commercial mindset to post-sales work and are comfortable talking about value, growth, and pricing. Are technically curious and comfortable discussing GTM tooling, data flows, and integrations at a conceptual level. Can juggle a larger book of accounts while staying organized and proactive. Bring grit and resilience—you don’t wait for opportunities to land in your lap. Enjoy learning, being coached, and growing into more complex deal ownership over time. Are willing to travel occasionally for customer meetings, events, or team offsites when it drives stronger relationships. In Your First Week, Expect To: Learn Common Room’s core personas, use cases, and GTM motion. Get familiar with your customer book and internal tools. Meet Customer Success, Implementation, Solutions, and Sales partners. In Your First Month, Expect To: Begin owning renewal and expansion conversations with support.. Understand customer goals, usage patterns, and growth potential. Identify early expansion opportunities within your book. In Your First Three Months, Expect To: Independently manage your customer portfolio. Drive successful renewals and contribute expansion revenue. Build confidence navigating post-sales commercial conversations. The

compensation range for this position is between $160k - $200K OTE (plus equity) depending on experience. Our values: Be Customer-centric - We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions. Strive for Simplicity - We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building. Make it Happen - We are quick to take the first step, and prioritize decisiveness over fear of making a mistake. We don’t confuse motion for movement and we measure ourselves on impact over actions. We’re In this Together - We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on the foundations of trust, enablement, and transparency. Our

benefits: Our investment in caring for our employees and their families is a key part of our values and culture at Common Room: Competitive base

compensation with meaningful equity ownership Health insurance including medical, dental, and vision, HSA and FSA We pay 100% of your employee premium and 50% of your premium for any dependents Unlimited Paid Time Off Paid Company Holidays Work from home policy including a laptop and support for your home office needs Monthly Remote Stipend 401(k) self contribution Paid Family Leave Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle Common Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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