As Commercial Chief of Staff, you'll work directly with our CEO and Head of Sales to drive critical GTM initiatives that directly impact our 2026 revenue and pipeline goals. This is a high-leverage position where you'll own key outcomes for the company.
This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California.
What You'll Do
Strategic Outreach & Campaigns
Own the operational execution of major company moments—product launches, partnership announcements, customer case studies
Identify creative, non-obvious ways to create pipeline through events, content, and community
Ideate and execute on customer conferences, taking the idea 0→1 and then building a playbook on it
Customer Intelligence & Deal Support
Conduct deep research on target accounts before key sales conversations—org structure, strategic priorities, competitive landscape, decision-makers
Create compelling, customized materials that arm sales with insights and differentiation
Support strategic deal cycles with research, analysis, and coordination GTM Operations
Build scalable processes and playbooks that allow the commercial team to move faster
Introduce new tooling and agents, creating leverage through technology
Track and report on key GTM metrics; surface insights that drive decisions
Be the connective tissue between sales, marketing, product, and leadership—ensuring alignment and smooth execution
What We're Looking For
4+ years of experience in business operations, strategy & ops, management consulting, or a generalist role at a high-growth startup
Commercial orientation: you understand how businesses make money, think about pipeline and revenue, and have a natural inclination toward customer-facing work
Execution over strategy: you'd rather get something done than talk about it. You're resourceful, scrappy, and relentlessly practical
Ownership mentality: you don't wait to be told what to do. Given an objective, you figure out the path and execute—adapting as you learn
Strong communication: you can coordinate across teams, manage external partners, and communicate clearly with executives
Analytical capability: you're comfortable in spreadsheets and can turn data into insights. Bonus if you have SQL or similar skills
Thrives in ambiguity: you're energized by fast-moving environments where priorities shift and you need to figure things out on the fly
Nice to Have
Experience at a Series A - C B2B startup, particularly in enterprise software
Background in consulting (McKinsey, Bain, BCG, or similar)
Exposure to and interest in healthcare
Why This Role
High impact: You'll directly shape how we build pipeline and scale revenue. Your work will be visible at the highest levels of the company
Learning & growth: Work alongside experienced operators and executives. This is a launchpad for future leadership roles in GTM, strategy, or general management
Ownership & autonomy: We trust people to own outcomes. You'll have the freedom to run your initiatives and the support to succeed
Mission that matters: Healthcare is broken. We're building AI that makes it work. Every deal we close means better patient outcomes.
About Luminai
Luminai helps automate repetitive manual work away from your mission critical business processes.
