Customer Activation Lead
About Quinn
Quinn is building the future of learning for the blue collar and deskless workforce. Training software today is a $30B market, but companies spend another $370B on humans training other humans. We believe Quinn AI will fundamentally reshape that $400B market by transforming training documents into fully gamified, interactive experiences with AI tutors. We’re starting with skilled trades where we’re growing revenue 200% MoM, and recently closed a $3.5M seed round from a16z, Bessemer, Primary and Field Ventures.
About the Role
We believe the traditional CS model of adding headcount as customers scale is broken in the AI era. We’re looking for one extremely high-leverage person who can be a 10 to 100x multiplier on customer success, not an army of junior CSMs.
This role sits at the intersection of operations, product, and engineering. You’ll own the problem of getting customers from signed contract to fully activated as fast as possible, then build the systems, automations, and tools to make that process scalable. You’ll own a handful of accounts to stay close to the customer experience while spending most of your time productizing what’s currently manual.
Responsibilities
Qualifications
Why Quinn
You’ll be joining a company at an inflection point. A unique market growing 200% month over month, backed by top-tier investors, and tackling a $400B problem that’s barely been touched by software. This is a rare opportunity to own a function end to end from day one, set the playbook for how Quinn scales, and grow into a senior leadership role as the company does.
Quinn is building an end-to-end agentic training platform for the blue collar and deskless workforce. Think of it as an AI-powered team that can do everything a human trainer does: create courses, teach, assess, and adapt in real time. Training software today is a $30B market, but companies spend another $370B on humans training other humans. It’s that latter part that is a brand new opportunity with the advent of AI and with Quinn we hope to fundamentally reshape that market. We're backed by a16z, Bessemer, and Field Ventures, growing 70% month-over-month, and just getting started.
Salary
$130,000 - $200,000
Location
New York
Total raised
$3.5M
Last stage
Seed
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.