About the role
TENEX.AI is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside We are seeking a dynamic Customer Engineer (CE) to join our team, reporting to the VP of Customer Engineering. This hybrid role combines the technical expertise of a Pre-Sales Engineer with hands-on contributions to Customer Success and Security Operations. As a CE, you will act as a trusted advisor, showcasing TENEX.AI ’s AI-driven security solutions during the pre-sales and evaluation processes, ensuring seamless handover to customer onboarding, and supporting rapid onboarding of operational initiatives to enhance security outcomes. This field-based role requires up to 50% travel to client sites, with remote work flexibility. The ideal candidate is passionate about cybersecurity, thrives in a fast-paced environment, and excels at translating complex technical concepts into compelling business value. Culture is one of the most important things at TENEX.AI —explore our culture deck at culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work. Key