Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg

About the role

Chat with Stripe sales Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg Stripe logo Jobs Our opportunity Life at Stripe Benefits University See open roles Open mobile navigation Jobs Our opportunity Life at Stripe Benefits University See open roles Close mobile navigation Roles at Stripe Role details Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg Position Overview: Bridge Building S.A. (BBSA) is building a Luxembourg-regulated EMI and CASP. We are seeking a Customer Funds Reconciliation and Safeguarding Specialist to operate BBSA’s safeguarding controls for customer funds (in fiat and in digital assets) within an EMI and CASP environments, ensuring daily reconciliations, exception management, and audit-ready documentation. The role is critical to maintaining strong operational discipline, accurate safeguarding calculations, and reliable reporting to management and auditors. Key Responsibilities: Daily Safeguarding Calculations and Reconciliations: Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) /permitted safeguarding instruments. Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs. Exception Management and Root Cause Analysis: Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes. Maintain a structured log of exceptions, root causes, and remediation actions. Documentation and Audit Readiness: Maintain safeguarding policies, procedures, runbooks, and evidence packs; ensure processes are inspection-ready at all times. Support internal and external audits and respond to information requests related to safeguarding and reconciliations. Partner Interfaces and Operational Controls: Work with banking partners and custodians (as applicable) to ensure statement availability, cut-off alignment, and operational robustness. Support contingency procedures for operational disruptions affecting safeguarding processes. Continuous Improvement: Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows. Develop operational KPIs and dashboards to monitor safeguarding performance and exceptions. Key Requirements: Education: Bachelor’s degree in Finance, Accounting, Business, or a related field. Experience: 5+ years in payments operations, reconciliations, safeguarding, finance controls, or similar roles; EMI/PI and crypto experience is strongly preferred. Experience operating daily controls with tight deadlines and strong evidence discipline. Skills: Strong analytical skills and attention to detail; excellent Excel and data handling capabilities. Strong documentation and operational discipline; ability to manage incidents and escalate appropriately. Strong communication and coordination skills across different functions (engineer, accounting, Treasury and compliance) and seniority Languages: Fluent English required In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits The annual salary range for this role in the primary location is €83,200 - €124,800. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Luxembourg Team Administrative Job type Full time Apply for this role We look forward to hearing from you At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. 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