HealthKey helps doctors’ offices find patients for clinical trials with AI. We partner with research organizations and sites (i.e. doctors offices), integrate deeply with their EHRs, and use AI to find eligible patients for their trials.
Our product is a SaaS powered by AI Agents that mirror clinics' existing operations, with a UX for clinical support teams to review. We have several active/paying customers, and a huge backlog of signed customers to onboard (we need your help!).
We're a part of Y Combinator's W25 batch, raised a Seed round, and work in-person here in Austin, TX. Our team of 5 has worked together for years (prev. startup raised $160M Series B). We work intensely, are customer obsessed, and genuinely enjoy the craft.
I won't sugarcoat it. We work hard. We're laser focused. We care deeply and have very high standards. And we're looking for others who also find that to be motivating.
Nice to have:
*** All other candidates will be disregarded
This is first and foremost a Customer Success role. You'll own customer onboarding and success, ensuring our customers are actively using HealthKey to find patients for their clinical trials.
Here's what you'll do:
You'll report directly to the CEO. As the team grows, there will be opportunities to grow into managing other Customer Success Managers.
AI-powered Patient Identification for Clinical Trials
Salary
$50,000 - $100,000
Equity
Up to 0.1%
Location
Austin, TX, US
Experience
3+ years
Total raised
$1.4M
Last stage
Pre-seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.