About the role
About Readily
30% of U.S. healthcare cost is administration. We’re fixing that.
Readily is building the compliance layer for every healthcare company. Billion-dollar insurers and health plans turn to Readily to analyze regulations, conduct audits, and automate compliance research with AI.
We’re the fastest-growing company in this space - tripling revenue QoQ. And we’re just getting started.
There’s an old Yorkshire saying: “Where there’s muck, there’s brass.” Healthcare compliance is messy. But in that mess lies an enormous opportunity. If you’re hungry to take ownership and build systems that matter, this is it.
🎉 Why work with us
We believe great teams do their best work when they feel supported, valued, and set up for success.
- Support for success - We provide the tools, resources, and hands-on support you need to be productive and excel in your role.
- Collaborative environment - Work alongside a team that values innovation, accountability, and continuous improvement.
- Free lunch - Enjoy complimentary meals to make your day easier and more enjoyable.
- Medical benefits - Comprehensive medical coverage to support your health and well-being.
About The Role
Reports to: Head of Customer Success
We’re looking for a hands-on, data-driven Customer Success Manager to own post-sale success for enterprise customers in a regulated healthcare environment. This role is focused on onboarding, implementation, adoption, retention, renewal, and expansion, with a strong emphasis on driving customer outcomes and partnering closely with Product, Engineering, and Sales.
