Customer Success & Operations

You're a Good Fit If

• You are obsessed with AI tools and excited to revolutionize an industry that has gone decades without change.
• You have excellent written and verbal communication skills in both Spanish and English.
• You thrive in ambiguity. You can take an account without a clear definition, figure out what needs to be done, and execute without waiting for instructions.
• You have strong operational instincts. You can manage multiple clients, detect problems early, and keep complex processes running without friction.
• You communicate with clarity and assertiveness.
• You are comfortable with technical concepts. You don't need to write production code, but you understand how AI systems work and can contribute meaningfully to prompt design and testing.
• You want high impact and ownership, not a neatly scoped job with defined limits.
• You care about results, not activity. You measure yourself by client outcomes, not hours worked.

You're Not a Good Fit If

• You want a remote or relaxed job.
• You need detailed task lists and clearly defined processes before you can be productive.
• You are not looking to commit and grow with the company long-term.

Ideal If You Have Experience In

• Customer success, account management, operations, or a similar role.
• Prompt engineering, Claude Code, Cursor, OpenClaw, etc.
• Managing multiple complex projects simultaneously.
• Basic knowledge of data analysis.
• The financial or B2B technology industry.
• Building internal tools, automations, or workflows using AI (even simple ones).
• Early-stage startups.

Compensation and Benefits

• Competitive salary adjusted to experience + significant equity.
• Major medical expense insurance.
• Gym membership.
• Top-tier office setup.
• Annual in-person company offsite.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.