About Altur
At Altur, we are building a call center operated entirely by AI agents, with not a single human agent. We process hundreds of thousands of conversations via voice and WhatsApp every day for call centers, fintechs, and banks in Mexico and Latin America.
We are a team of fewer than 10 people. All development of our services, from telephony infrastructure to agent creation, is built in-house. Our company is built on the thesis that by using technology, we can deliver a superior service to companies with 100 times more people.
About the Role
We are looking for someone to own the relationship between Altur and our clients from start to finish. This is not a support role. You will be responsible for designing collection and sales strategies, orchestrating the daily operations of our AI agents at call centers and banks, and ensuring that every account you manage delivers excellent results.
You will work directly with the CEO every day and will be one of the first 6 team members. The expectation is full agility and autonomy: you will manage your accounts independently, make your own decisions about what is best for each client, and operate with minimal direction.
This role sits at the intersection of operations, strategy, and product. You will be the bridge between our clients and the engineering team, translating client needs into product improvements and refinements to agent behavior and flow that directly impact performance and the end-user experience.
What You'll Do
You're a Good Fit If
You're Not a Good Fit If
Ideal If You Have Experience In
Compensation and Benefits
Voice AI Agents for Debt Collection
Salary
$40,000 - $60,000
Equity
1% - 1%
Location
Mexico City, CDMX, MX / Mexico City, Mexico City, MX
Total raised
$125K
Last stage
Seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.