We’re looking for a whip-smart, scrappy Customer Success Specialist / Engineer to help healthcare providers automate their operations with Morf. You’ll be working closely with our Customer Success Lead to onboard new customers, solve problems, and turn messy workflows into clean automations. This is a hands-on, high-growth role where resourcefulness, initiative, and problem-solving matter more than years of experience.
Morf is an automation and patient engagement platform that empowers healthcare providers to eliminate tedious administrative tasks and focus on patient care as they grow.
We’re a small, scrappy team driven by empathy for our customers and teammates, pride in and mastery of our craft, and a passion for bringing healthcare IT into the 21st century.
We’re looking for someone whip-smart, resourceful, and scrappy to jump into the messy world of healthcare operations and help our customers succeed. This is a hands-on role where you’ll wear many hats: customer success, technical support, light workflow building, and project management.
You’ll be supported by and working closely with our Customer Success Lead, learning directly from them while taking ownership of customer problems and solutions.
You don’t need years of customer success experience — what matters is initiative, curiosity, and the drive to solve problems. If you’re the kind of person who doesn’t wait for instructions, loves figuring things out, and thrives in a fast-paced startup environment, we want to meet you.
💡 We welcome applications from any whip-smart, Bay Area–based problem-solvers who want to build their career at the intersection of healthcare, tech, and operations.
Morf is an integration platform that allows healthcare providers to sync patient data and automate workflows across their tools. For example, when a patient submits an intake form, Morf creates a patient record in an EHR and sends insurance information for an eligibility check. You can think about it like Segment + Zapier for healthcare providers.
Morf helps their customers eliminate tedious administrative tasks and empowers them to focus on patient care as they grow.
Salary
$65,000 - $95,000
Equity
0.04% - 0.2%
Location
San Francisco, CA, US
Total raised
$3.0M
Last stage
Seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.