About the role
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 , the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match. MaintainX is the leading AI-powered Enterprise Asset Management (EAM) platform built for the modern world. Our mission is to make the lives of blue-collar workers easier worldwide by providing intuitive, mobile-first software that helps teams keep the physical world running. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We’re redefining how maintenance and operations teams work—transforming maintenance from a cost center into a strategic lever for growth . MaintainX fuses enterprise strength with consumer simplicity, empowering organizations to boost reliability, performance, and efficiency. The Opportunity We're looking for a Director of Software Development to lead MaintainX's Platform division — the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance, Testing Frameworks, Backend Frameworks, Mobile Frameworks, and SRE. This is a manager-of-managers role for someone who wants to define how a high-growth engineering org operates at scale. What You’ll Do: Own the roadmap and operating model for Platform Engineering: set division-level priorities, manage cross-team dependencies, and translate business goals into multi-quarter platform investments. Lead and develop a team of Software Development Managers - coaching on people development, technical judgment, and organizational effectiveness across seven teams. Set the engineering standards every product team depends on: framework conventions, reliability targets, compliance posture, and CI/CD health. Drive MaintainX's AI-native platform strategy - the AI Builder team's agent orchestration, tool registry, and developer environments sit in this division; your job is to ensure the org extracts real leverage from them. Own division-level reliability: SLO definitions, incident response frameworks, on-call health, and the systemic path from incident to prevention. Partner with the CTO and peer engineering leaders on org design, architectural decisions, and headcount planning. Represent Platform Engineering to the business — translating infrastructure investment into engineering velocity, developer experience, and customer trust. About You: 10+ years in software engineering with 5+ years in engineering leadership, including 2+ years managing managers across multiple teams. Technical depth in at least two of: distributed systems, backend or mobile frameworks, platform engineering, reliability engineering - credible enough to make hard hiring decisions and engage in architecture reviews. Track record of owning platform or infrastructure-focused teams at a growth-stage B2B SaaS company, with demonstrated impact on engineering velocity. AI-forward: you set direction for teams building on LLMs and agentic workflows, and you hold your org to an AI-native standard. Systems thinker who identifies organizational bottlenecks and eliminates them without creating new ones — you design teams, not just manage them. Strong communicator who can represent platform complexity and tradeoffs clearly to product, finance, and executive stakeholders.
