About the role

About

the Role<br>We are looking for a hands-on <strong>IT Systems Administrator</strong> to join our Internal IT team in a fast-growth environment. In this role, you will operate at the intersection of startup speed and banking-grade security.<br>You won't just be resolving tickets; you will actively build and refine our identity architecture, design automated lifecycle workflows (Joiner/Mover/Leaver), and author device compliance policies across our fleet.<br>

Responsibilities</div> <ul> <li><strong>Identity &amp; Access Management:</strong> Administer Google Workspace as our master source of identity (Primary IdP) for authentication and access control.</li> <li><strong>Workflow &amp; Provisioning Automation:</strong> Design, build, and maintain automated lifecycle management (JML) using <strong>Okta Workflows</strong> and SCIM provisioning to downstream apps (Slack, Jira, Zoom, 1Password, etc.).</li> <li><strong>MDM Policy &amp; Configuration:</strong> Author, deploy, and audit system configuration profiles and compliance policies in <strong>JumpCloud</strong> across both macOS and Windows fleets.</li> <li><strong>Service Desk &amp; Escalations:</strong> Provide high-UX, tier-2/3 support via <strong>Jira Service Management (JSM)</strong> and Slack, using ticket data to identify root causes and automate repeat issues.</li> <li><strong>Security &amp; Compliance Enforcement:</strong> Maintain Zero Trust access controls, enforce SOC2/ISO 27001 compliance standards, and manage endpoint protection (<strong>Sophos</strong>) with minimal user friction.</li> <li><strong>Global Standardization:</strong> Work closely with

Thunes provides a global payments infrastructure that enables businesses and financial institutions to move money internationally. The company offers cross-border payment solutions, digital wallets, bank transfers, and mobile money services, allowing users to send and receive funds in various currencies. Thunes focuses on simplifying the complexities of international transactions by connecting different payment systems across countries. The platform supports payment acceptance, disbursement, and currency exchange, helping companies expand their financial reach. Thunes also partners with banks, fintechs, mobile operators, and money transfer operators to facilitate seamless payment flows. Its technology enables fast, transparent, and interoperable financial services across emerging and developed markets. In April 2022, Thunes acquired a controlling stake in a leading anti-money laundering and compliance platform company, Tookitaki, which now enables the company’s advanced compliance, anti-fraud, and anti-money laundering capabilities, setting an international benchmark for sustainable compliance.

The company is headquartered in Singapore, with regional offices in London, Paris, Shanghai, Beijing, Dubai, Hong Kong, Barcelona, Miami, and Nairobi. Current investors include VISA, EDBI, Endeavor Catalyst, Marshall Wace, Bessemer Venture Partners, 01Fintech, Future Shape, Insight Partners, Checkout.com, Helios Investment Partners, and GGV Capital. For more information, visit www.thunes.com.

IT Engineer

About the role

About Thunes

Other roles at Thunes

Job details

Company

Funding

Founders

What happens next.

Confirm the fit

I pitch you to the company

A meeting lands on your calendar