Supervisor, Order Management

requirements and audit readiness, and support audit activities as needed Monitor team performance, including quality, productivity, and workload distribution; adjust priorities and resources as required Track, analyze, and report on key metrics and performance indicators to ensure operational visibility and continuous improvement Ensure all order processing documentation and SOPs are accurate, current, and easily accessible Partner cross-functionally (Sales, Finance, Legal, Operations) to improve processes and enable scalable growth Lead or contribute to initiatives that enhance automation, streamline workflows, and improve the overall Q2C process Deliver training and knowledge-sharing sessions to support team development and process adoption Support additional projects and

responsibilities as assigned

Qualifications: Proven leadership and team-building skills, with the ability to coach and develop high-performing teams and 2+ years of management experience Strong knowledge of Order Management processes, systems, and workflows (experience with Salesforce and D365 preferred) Demonstrated leadership experience in a fast-paced, high-tech environment (SaaS experience preferred) Ability to influence and drive change across cross-functional teams Strong analytical skills with a data-driven approach to decision-making Excellent verbal and written communication skills Ability to prioritize and perform effectively in a dynamic, high-growth environment Bachelor’s degree in Business, Finance, Management, or a related field preferred Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive

compensation and

benefits package. Here are just a few reasons you’ll love working with us: Competitive

compensation Comprehensive

benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected]. How to Apply Interested? Submit your application along with any supporting information- we can’t wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape

how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together. This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.