Deputy Regional Manager (Sales) - Western Cape

About the role

Deputy Regional Manager (Sales) — M-KOPA KwaZulu Natal You've built sales teams that hit targets. You've coached reps who weren't performing and turned them into people you'd hire again. You know the difference between a team that's busy and a team that's producing — and you know exactly which levers to pull when the numbers start drifting. You're good at this. The question is whether your current role is giving you a canvas big enough for what you're actually capable of. M-KOPA is one of Africa's fastest-growing fintechs. We've served more than 7 million customers, unlocked over $2 billion in credit, and 55% of the people we work with are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're not slowing down — we're building toward 10 million customers, and South Africa is a critical part of that journey. We're hiring a Deputy Regional Manager to lead a team of Field Sales Managers and Sales Executives on the ground — driving the kind of sales performance that doesn't just hit targets, but builds the customer base M-KOPA's next growth phase depends on. Why now, and why this role M-KOPA's growth from 5 million to 7 million customers happened fast and deliberately. Getting to 10 million requires the same intentionality — in every region, across every channel, at every level of the sales structure. This isn't a role that exists to maintain what's already working. It's a role for someone who can identify what's not working, fix it quickly, and then raise the bar again before anyone's settled. The Deputy Regional Manager sits at the centre of field execution — close enough to the ground to understand what's happening and senior enough to shape what happens next. What this role actually looks like Day to day, you'll be managing a team of Field Sales Managers and Sales Executives — directly involved in their performance, their development, and when necessary, their recruitment. You'll define KPIs across your sales teams, build the operational performance reporting that keeps everyone accountable, and implement incentive commission programmes that keep motivation high and tied to the outcomes that matter. You'll be the person who ensures every agent in your teams is fully equipped — trained on M-KOPA's sales methods, customer onboarding processes, and the product knowledge that makes the difference between a curious prospect and a committed customer. You'll also make sure the basics are never overlooked: that agents have what they need, from sales tools to territory clarity, to show up ready every day. Beyond day-to-day management, you'll define territorial and operational coverage plans for your sales force, track sell-outs across all channels, and develop the sales strategies — including expansion into new territories within your region — that keep M-KOPA's footprint growing. You'll work closely on sales forecasting, channel performance reporting, and the kind of data-driven insight that helps leadership make smart decisions faster. Critically, you'll also own the quality dimension of your team's sales activity. At M-KOPA, onboarding a customer means extending them credit — which means the screening process matters. You'll ensure your teams adhere to agreed customer screening practices and understand that sustainable growth is built on quality activations, not volume alone. What makes you ready for this Demonstrable experience leading field sales teams in electronic devices, FMCG, financial services, or a comparable route-to-market environment — with a proven track record of building and managing multi-layered sales structures, including field managers and ground-level representatives Proven ability to define performance frameworks, implement sales commission structures, and use data and reporting to drive consistent target achievement across a dispersed sales force A track record of training and developing sales teams across methodology, prospecting, territory management, and customer onboarding — with the cross-cultural communication and stakeholder management skills to work effectively across internal functions and external partners The reality check This role moves fast. Field sales in a high-growth business means priorities shift, markets evolve, and the pressure to deliver doesn't ease because the context gets complex. You'll be managing a large team across a significant geographic area, balancing strategic planning with hands-on coaching, and holding yourself accountable to daily, weekly, and monthly reporting rhythms that are non-negotiable. If you're energised by that kind of pace — and you have the organisational discipline and personal visibility to lead through it — you're probably exactly who we're looking for. Why M-KOPA changes the calculus Most sales leadership roles ask you to grow revenue for a business. This one asks you to grow financial access for people who've never had it. The customers your team onboards aren't just adding a transaction — many of them are stepping into the formal economy for the first time, financing smartphones that connect them, appliances that change how they live, and products that help them earn. That's what makes M-KOPA different from another device or FMCG sales role: the mission isn't a tagline. It's what you see when you visit your agents in the field. If you've been building your career in sales leadership and you're ready for a role where your impact is measurable in more than just numbers — this is worth a conversation. Ready to build the sales teams that take M-KOPA to 10 million? Let's talk. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.