APD Claims Adjuster, Courier Delivery

What you'll do Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims. Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim Coordinate the repair of damaged vehicles and assist with rental reimbursement Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss Ensure compliance with specific state regulations, policy provisions, and standard operating procedures Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority Provide input for continuous development of claims guidelines, best practices, and process improvements Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

Qualifications Active insurance adjuster's license by way of a designated home state, or home state Minimum of 5 years of experience on commercial transportation claims, ideally in the delivery/ courier space, dealing with First-Party and Third-Party PD/Total Loss Willing to obtain all licenses within 45 days, including completing state required testing Knowledge of state regulations, policy provisions, and standard operating procedures Commercial experience necessary Bachelor's degree preferred (lack of one should not stop you from applying if you possess all the other

qualifications) Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures Curious and motivated by problem solving and questioning the status quo Desire to engage in learning opportunities and continuous professional development

Benefits Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! Generous family leave policy after 8 months of continuous work Work from anywhere to facilitate your work life balance Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role Work toward reducing and eliminating all the administrative work from an adjuster role Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you! Apply now Reserv Claims Analysis, LLC Remote (United States) Share on: Apply now Terms of service Privacy Cookies Powered by Rippling

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