Post-Sales Solution Engineer

the role's scope will expand. You'd rather work purely on net-new deals than dig into technical challenges for existing customers. How you’ll develop in this role In your first 3 months at Pleo, you’ll: Partner closely with the CSM team to build a shared view of where existing accounts can unlock more value from Pleo. Solve your first set of live technical challenges for customers, establishing yourself as the go-to technical resource for CX. Start building the health-check and audit process that will scale with the function. Beyond that, as the function grows, you'll take on direct, ongoing ownership of the technical relationship for a portfolio of accountsM a clear path from hands-on problem-solving into a strategic, portfolio-owning role. The location Please note: We can hire hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work . Show me the

benefits Your own Pleo card (no more out-of-pocket spending!) Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis We offer 25 days of holiday + your public holidays For our Team, we offer hybrid working options Option to purchase 5 additional days of holiday through a salary sacrifice We use MyndUp to give our employees access to free mental health and well-being support with great success so far Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work The interview process We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Acquisition Partner to discuss

the role and your background. Hiring Manager Interview: A 45-minute chat to deep dive into your experience. Challenge & Team Interview: We'll send you a take-home exercise and invite you to present it during a 60-minute team interview — an opportunity to show us how you'd handle the day-to-day of

the role. Final Interview: A 30-minute final interview with a senior leader in CX. Transparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success! Last time we hired a Solution Engineer, we received a vast number of applications but only a few were selected for an intro call. With this in mind, we want to help you understand what we really care about when reviewing your application: CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you—not AI—know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background. Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process. Profile to role fit: highlight most important aspects of

the role, points that might get misunderstood, any specific industry

requirements etc. About your application English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility

requirements or need a specific format, email [email protected]. We’ll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here . Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.