About the role
AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job posted: 8/5/2026 (we will be accepting applications through 8/14/2026) Location: Americas Hi there! I’m Jaime , and I lead global recruiting for Zapier’s technical and product-building teams. We’re hiring an Americas-based Lead Technical Recruiter to join our team. We’re a highly tenured, technically savvy group that cares deeply about landing exceptional talent and creating thoughtful, transparent experiences for every candidate. We do this while leveraging AI tooling to change the way we’re working. This is an exciting role for a recruiter who operates beyond their own req load. You’ll shape talent strategy for an entire department, partner closely with senior leaders, and help define how our team uses AI and scalable process innovation to do our best work. As a Lead Technical Recruiter, you’ll drive talent strategy across complex technical hiring needs while helping improve the systems, partnerships, and operating rhythms that make great hiring possible at scale. This role matters because it expands our ability to support high-stakes technical hiring with stronger strategy, clearer stakeholder guidance, and more durable recruiting processes. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You In the spirit of Default to Transparency: we’ll be extremely picky about who we hire for this role. We care less about titles held and more about what you’ve accomplished, and how you achieved it. Below are some of the skills, behavoirs and experiences you have to be successful. Significant, senior-level full-cycle technical recruiting experience . You’ve had ownership of hiring strategy beyond your own reqs or for complex pieplines. Ideally this is across various engineering disciplines including Applied AI, Software Engineering, Infrastructure, and Security. Strategic operational and systems thinking. You have strong operational instincs that connect recruiting to business outcomes, along with solid systems mindset to create efficent, future-looking talent plans (comp analysis, competitive positioning, org-level market mapping) and process, not just fills reqs. This also means you anticipate problems before they surface. Trust building with senior leaders and TA peers. You’re savvy at building strong relationships with peers and key leaders that enables you to partner and influence on complex hiring scenarios, and build alignment around a recommendation rather than just presenting one. High AI fluency, ready to lead with it . Our team is on the leading end of AI fluency and usage. Ideally, yours is be on par or better. That said, learning mindset, excitment around AI, and a solid understanding of usage fundamentals is more important. At minimum, you should be using AI as a core part of how you work. Driving results without a title . You know how to drive results regardless of if you own the work direclty or if its been delegated. That means knowing how to mentors and coaches peers and holding stakeholders accountable. Strong opinions loosely held. As a subjec matter expert, you hold strong opinions based on data, experience, and desired outcomes, but you are know how/when to flex when presented with additional details, context, or ideas. Resourceful with ambiguity . You know how to connect the dots and don’t feel stalled when you have limited information. You know how to create plans that are good enough to move forward vs. the perfect solution, and are comfortable pivoting quickly. You’re tied to outcomes, not projects. Champion for diversity hiring & inclusive interview practices . You know how to advocation for and build diverse talent pools, and can shape process at