Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. The Enterprise Feed Manager is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value. The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration.
What You'll Do Manage a book of business of 20+ clients, 150+ monthly hours, or the equivalent of $50K–$80K MRR. Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor. Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders. Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long-term partnerships. Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities. Set and manage client expectations, troubleshoot issues, and escalate concerns as needed to maintain high levels of satisfaction. Track and document client technical feed
requirements, account details, and project milestones. Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership. Oversee multi-client communications, delegating operational and technical tasks to support. Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform. Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok. Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery. Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges. Maintain thorough documentation of account processes, optimization strategies, platform-specific nuances and client growth plans.
Who You Are Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations 3+ years in a client-facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management At least 3 years of experience in digital marketing and/or e-commerce performance, with proven results in driving campaign or channel success 3+ years of project management experience, with the ability to manage multiple workstreams and cross-functional collaboration Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines Highly organized and detail-oriented, with a strong customer-centric mindset
Compensation Transparency The national base salary range for this role is posted above in this job post. Final
compensation will be determined based on factors such as relevant experience, skills,
qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable
compensation (such as
bonus or commission), equity, and
benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs. Learn more about the Commerce team, culture and
benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa
requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.
