Inbound Sales Representative, Japan

What you'll do As an Inbound Sales Representative at Airwallex, you will join our fast-growing and dynamic team to drive Airwallex’s future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You will be responsible for end-to-end management of small and medium enterprise (SME) leads, ranging from qualifying, pitching, onboarding and activating new clients. You will also collaborate closely with the Marketing and Channel Partnerships teams to refine our ideal customer profile. As a key member of the Growth team, you will also share valuable insights that will help create an even better experience for future clients.

Responsibilities: Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise. Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points. Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products. Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed Minimum

qualifications: 1+ years of sales, business development, or customer-facing experience, preferably in a tech/startup environment Native-level Japanese and business-level English communication skills (written and spoken); you can confidently speak with Japanese clients and also communicate internally with global teams Understanding of the Japanese SME business landscape and customer needs Strong interest in sales, fintech, and startups—you’re curious, motivated, and eager to learn Comfortable using CRM tools (e.g., Salesforce), spreadsheets, and other productivity platforms A “hustler” mindset: self-motivated, resilient, and proactive in chasing goals and solving problems Strong team player, eager to collaborate and support others while growing your own career Preferred

qualifications: Experience working in fast-paced start-up payments organization Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit,

qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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