About the role
About The Role:
The RCM Director will lead the strategic design, execution, and continuous improvement of Birches Health’s national revenue cycle operations. This individual will be responsible for building scalable billing practices, ensuring compliance, and driving sustainable revenue growth. As a senior leader, this person will oversee a team, establish performance standards, and partner with executives to align financial operations with organizational goals. The ideal candidate combines deep expertise in healthcare financial operations with strong leadership skills, thrives in ambiguity, and is motivated by building systems that scale.
What You’ll Do:
- Lead and oversee the end-to-end revenue cycle process, including patient registration, charge capture, claim submission, payment posting, and collections.
- Develop and execute long-term strategies to enhance revenue cycle efficiency, accuracy, and scalability.
- Evaluate and implement emerging technologies to modernize revenue cycle operations and maintain a competitive edge.
- Partner cross-functionally with finance, operations, and clinical leadership to streamline workflows and resolve systemic issues.
- Leverage data analytics to identify trends, optimize billing practices, and improve payer performance.
- Ensure compliance with federal, state, and payer regulations, maintaining audit readiness and risk mitigation.
- Establish and monitor KPIs, dashboards, and reporting frameworks to provide executive visibility into financial performance.
- Drive top-line revenue growth by collaborating with Network Relations and payer partners to optimize reimbursement and demonstrate Birches Health’s value.
- Manage and mentor revenue cycle staff, fostering a culture of accountability, compliance, and continuous improvement.
- Stay up-to-date with industry changes and emerging technologies to maintain a competitive edge.
