Senior Product Manager

Work IQ brings workplace intelligence and capabilities into the agents and applications people use every day. Developers, partners, and customers need straightforward and reliable ways to integrate Work IQ, and agents need to discover and use its capabilities effectively to complete real-world tasks. Own and prioritize product experiences that enable developers, partners, and customers to successfully adopt Work IQ, using customer insights, product data, business impact, and engineering considerations to guide decisions. Drive end-to-end execution from early discovery and integration through authentication, configuration, first successful use, launch, and production readiness. Work across multiple product areas as priorities evolve, adapting to customer feedback, product learnings, and changes in the broader AI and agent ecosystem. Improve developer and agent experiences by defining

requirements for capability discovery, tool descriptions, guidance, examples, and integration patterns that make Work IQ capabilities easier to discover and use effectively. Partner across engineering, developer relations, product teams, and other stakeholders to address dependencies, improve documentation and diagnostics, and drive product outcomes across organizational boundaries. Engage directly with developers, customers, and partners to understand their scenarios, answer product and integration questions, gather feedback, and translate recurring needs into scalable product improvements. Use telemetry, customer feedback, experiments, and representative evaluations to assess end-to-end scenario quality, identify product and integration issues, and improve activation, usage, task success, reliability, and supportability. Define product and launch readiness criteria, coordinate releases with consuming teams, and monitor outcomes following release to identify opportunities for continued improvement. Bachelor's Degree AND 5+ years experience in product/service/program management or software development These

requirements include but are not limited to the following specialized security screenings: Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. Experience owning and shipping technical products, platforms, APIs, developer experiences, or enterprise/cloud integrations with measurable customer outcomes. Experience driving products or features from customer or developer needs through

requirements, prioritization, delivery, launch, and ongoing improvement. Experience driving execution across multiple or evolving product areas and adjusting priorities based on customer feedback, product insights, and business needs. Experience working across engineering, product, design, partner, and customer teams to deliver outcomes when dependencies span multiple teams or organizations. Experience engaging directly with customers, developers, or partners to understand scenarios, gather feedback, answer product questions, and translate insights into actionable product improvements. Working knowledge of SaaS or PaaS environments, APIs, authentication and permissions, developer platforms, or cloud-service integration patterns. Experience using telemetry, experiments, evaluations, or other product data to identify issues, prioritize improvements, and measure product outcomes.