Engineering Manager (Provider)

Job Application for Engineering Manager (Provider) at Headway Back to jobs Engineering Manager (Provider) New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States Apply Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About Engineering at Headway Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. Principles that guide us: Focus on the mission : We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing. Ship small, learn fast : We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration Everything is a product : Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind. Optimize for trust : We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes. Tools we use: Languages : Python 3, TypeScript Libraries & Frameworks : FastAPI, SQLAlchemy, React, Remix, Next.js Datastores : Postgres, Redis Infrastructure : AWS (Fargate, ECS, S3, and more), Spark and Kafka Monitoring : Datadog, PagerDuty, Sentry Version Control : Github, PagerDuty Vulnerability Management : Snyk, Semgrep Cloud Security : Lacework About these roles At Headway, we’re building a national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Supporting providers isn’t just about connecting them with patients — it’s about delivering the tools they need to manage their practice with ease, confidence, and compliance. Our providers are the heart of Headway’s mission — and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it’s saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers’ lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our provider experiences through people development, strategic planning, and hands-on technical support or guidance. You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup. We are hiring for 3 Engineering Managers within the Provider group - Group Practices EM : Group Practices represents a substantial portion of our provider network and have specific needs to run their practice. This team is responsible for continuing to grow the Group Practices segment and enabling group practice providers and their administrative staff to operate efficiently on Headway. CHART EM : Responsible for ensuring providers have the tools they need to efficiently document their clinical care. From AI-supported clinical documentation features, to tools for psychiatrists to manage their patient's medications, this team is streamlining the way therapists record their care. Practice Foundations EM : We are evolving how we support a highly diverse provider network. Providers work in very different ways, and this team is responsible for building differentiated experiences that meet providers where they are, while also encouraging high-quality care and strong engagement with the Headway platform Who you are We’re looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, RevOps, and Design to shape the future of our provider acquisition strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company. Lead and manage an engineering team focused on provider acquisition and growth (starting with 2–3 engineers and scaling over time) Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale Collaborate with the Onboarding team to ensure a seamless end-to-end provider experience from first touch to first appointment Drive alignment across your team on process, prioritization, and product outcomes Develop and grow your team through weekly 1-1s, mentorship, and feedback Work with and help develop aspiring engineering leaders within the engineering team Contribute to the broader company strategy and product roadmap Below are additional experiences we think help engineering managers succeed at Headway: You have 3+ years of experience as an experienced Engineering Manager You have 3-5+ years of experience as a Software Engineer You’re energized by experimentation and growth — and can balance short-term learning with long-term scale You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments You have a track record of working well across teams and functions Nice to have: Prior experience with Python and React and working with AWS infrastructure Nice to have: Experience in health tech, building user-facing products BS, MS in Computer Science or related field Our interview process After you apply to Headway, here are some details of what to expect during the interview process. Initial screen : You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview. Final rounds : You’ll meet team members across product and engineering leadership for multiple behavioral interviews, leaving you with a fuller picture of what it’s like to work at Headway. References and the Offer : Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members! Compensation and Benefits: The expected base pay range for this position is $190,000 - $237,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: Equity Compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at . Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam. Create a Job Alert Interested in building your career at Headway? Get future opportunities sent straight to your email. 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