Open is backed by top global investors like Y Combinator, Pioneer Fund, and Space-Time, building the complete communication engine that enterprises rely on for high-stakes, complex customer interactions. If you live in Europe, there’s a very good chance our AI has already supported you. Leading companies such as Mollie.com, TicketSwap.com, Viva.com, More.com, and FareHarbor, a Booking.com company, all trust our technology. We focus on large enterprises with sophisticated support needs, delivering AI that handles the hardest problems in customer communication.
Role Description
Qualifications
Our Values:
What we offer:
We want our benefits to reflect our values and offer the following to full-time employees:
These benefits are further detailed in Open's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Open's equity plans subject to the terms of the applicable plans and policies.
Open is an AI-powered, all-in-one customer support and communication platform — used in production by:
Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies.
We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp.
We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark.
Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.
Equity
0.25% - 0.5%
Location
Remote
Experience
3+ years
Total raised
$1.5M
Last stage
Pre-seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.