Benefits are a core component of the EOR service, encompassing medical, ancillary, workers’
compensation, pension, and other country-specific benefit programs that support employees around the world. The Senior Manager, Global
Benefits will lead Rippling EOR’s global
benefits function, managing a team of Global
Benefits Managers responsible for the end-to-end lifecycle of country-level
benefits programs. This includes
benefits strategy, plan design, renewals, pricing, vendor management, system configuration, and issue resolution, ensuring programs are effectively designed, implemented, and maintained across the global portfolio. This is a senior leadership role that requires operating at both strategic and executional levels: setting the vision for how Rippling's
benefits offerings compete globally, while also rolling up sleeves to drive complex multi-country renewals, broker negotiations, and cross-functional product launches. The Senior Manager partners directly with Operations, Sales, Product, Engineering, Payroll, Finance, and Legal to ensure
benefits programs are accurate, compliant, scalable, cost-effective, and well-supported in the Rippling platform. What is an Employer of Record (EOR)? An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate. What you will do Strategy & Leadership Define and execute Rippling's global EOR
benefits strategy across 40+ countries, ensuring offerings are competitive, compliant, and cost-effective relative to market and competitors Lead, mentor, and develop a team of Global
Benefits Managers, setting priorities, managing performance, and ensuring coverage across all country portfolios Drive the annual and multi-year
benefits roadmap, including new country launches, plan enhancements, carrier consolidation, and cost optimization initiatives Serve as the escalation point for complex
benefits issues, incidents, and cross-functional decisions Renewals & Vendor Management Own the global renewal calendar and ensure all country renewals are executed on time, within budget, and with minimal disruption to customers and employees Manage strategic broker and carrier relationships (e.g., Allianz, Sterling, Lockton, local market carriers), including contract negotiations, performance management, and relationship development Lead complex, multi-geo renewals involving 40+ countries simultaneously, coordinating across brokers, engineering, product, and operations Evaluate and onboard new carriers and brokers to improve coverage, reduce cost, or expand into new markets Operations & Cross-Functional Partnership Partner with Product and Engineering on
benefits system design, configuration, automation, and new country launches to ensure
benefits are accurately built and maintained in the Rippling platform Drive operational excellence across the
benefits function: build and improve processes, documentation, SOPs, and tooling to support scale, accuracy, and efficiency Own the
benefits reconciliation process, ensuring billing, payments, and enrollment data are accurate across all markets Partner with Payroll, Finance, and Operations to ensure enrollment, billing, payments, and taxation processes are operationally sound Collaborate with Legal and Compliance on regulatory changes, statutory
requirements, and risk mitigation across all countries of operation Communication & Enablement Develop and own the
benefits communication strategy for EOR employees and customers, including renewal comms,
benefits guides, and onboarding materials Educate and enable internal teams (Operations, Support, Implementation, Sales, and Customer Success) on country-specific
benefits landscapes and program details Represent the Global
Benefits function in cross-functional leadership forums and planning processes What you will need 10+ years of experience in global
benefits,
benefits consulting, or an in-house HR/
benefits leadership function within a fast-paced, high-growth organization 3+ years of people management experience, with demonstrated ability to build, develop, and lead a high-performing team Proven track record of independently owning and delivering complex programs from strategy through execution Strong commercial acumen: experience with pricing, cost modeling, carrier negotiations, and margin management Exceptional project management and organizational skills with the ability to manage multiple concurrent workstreams across different time zones and stakeholders Demonstrated ability to operate in ambiguity, make sound judgment calls, and drive decisions with limited guidance at a senior level Strong cross-functional leadership skills with the ability to influence Product, Engineering, Finance, and Legal stakeholders without direct authority High degree of ownership, accountability, and persistence in driving work to completion Excellent written and verbal communication skills, with the ability to distill complex
benefits information for diverse audiences (employees, customers, executives) High level of professionalism, integrity, and discretion in handling sensitive and confidential information Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected] Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. #LI-Hybrid This role will receive a competitive salary +
benefits + equity. A variety of factors are considered when determining someone’s
compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
About Rippling
Rippling is a workforce management system that eliminates the friction from running a business. Today, most companies struggle with everything from routine tasks, like running payroll, to cross-functional planning, like aligning on headcount. That’s because all their data related to people, processes, and systems is scattered in a hundred places.
Rippling has every application you need to run your business—from applicant tracking and payroll to IT and expenses—in one place. But unlike other systems, Rippling sits on top of a unified platform. Data flows dynamically between Rippling’s applications, giving every team a shared source of truth, the power to automate processes, and access to the insights they need. This allows your business to execute better, faster.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock.
