Senior Business Manager

Strategic Initiatives & Business Transformation Partner with the President, Chief of Staff, and business leaders to shape, plan, execute, and measure Japan's strategic initiatives. Advance customer engagement approaches that address customers' executive priorities and business transformation opportunities in the AI era. Connect business transformation with cultural and behavioral change, translating priorities into practical initiatives adopted across the organization. Track progress, outcomes, and obstacles, and provide actionable insights to support leadership decisions. Contribute to the planning and delivery of strategic programs led by the Asia Executive Office. Coordinate stakeholders, milestones, dependencies, and issue resolution to support effective regional execution. Build trusted partnerships with business and functional leaders and mobilize cross-functional collaboration. Engage senior executives in constructive dialogue, challenge assumptions respectfully, and convert strategic discussion into concrete action. Understand differing priorities and frontline realities; build alignment through empathy, influence, and thoughtful communication. Drive change without relying on formal reporting authority, working in close alignment with the President and Chief of Staff. Connect leadership teams and stakeholders across Japan and Asia to foster strategic collaboration. Identify and exchange effective practices and lessons across markets in both directions. Adapt approaches to different business contexts and organizational needs while addressing shared challenges. Demonstrated experience leading cross-functional strategic initiatives, business transformation, or organizational change in a complex environment. Ability to frame business challenges strategically, turn direction into executable plans, and deliver measurable outcomes. Confidence and judgment to engage senior executives in substantive, constructive discussions and support decision-making. Experience influencing diverse stakeholders, navigating competing priorities, and driving adoption and behavioral change. Ability to operate independently and effectively amid ambiguity, balancing strategic thinking with hands-on execution. Fluency in both Japanese and English, including the ability to engage senior executives, facilitate alignment, deliver presentations, and produce clear business documents. Strong stakeholder engagement skills and the ability to build trust and influence across organizational boundaries. Experience in corporate strategy, strategic planning, business transformation, change management, or an executive office. People management or team leadership experience, including developing talent or leading organizational change. Experience applying AI or digital technologies to business processes or customer engagement transformation. Experience leading cross-market or multicultural initiatives. Experience delivering strategic initiatives in close partnership with executive leadership.