Principal Technical Program Manager

Lead partnership operations Create structure across a complex portfolio of priorities, workstreams, stakeholders, decisions, commitments, and dependencies. Establish effective operating rhythms, governance mechanisms, communication channels, and decision processes. Ensure the partnership operates as a coordinated system rather than as a collection of disconnected initiatives. Identify friction in how teams work together and drive practical improvements that increase speed, clarity, and effectiveness. Translate partnership priorities and leadership decisions into clear plans, owners, milestones, dependencies, and expected outcomes. Ensure important commitments are documented, understood, and followed through to completion. Recognize when work has stalled, determine what is preventing progress, and drive the appropriate path to resolution. Hold stakeholders accountable for commitments regardless of organizational boundaries or seniority, while maintaining productive working relationships. Distinguish between issues that teams can resolve independently and those requiring broader alignment, leadership attention, or escalation. Maintain a strong focus on outcomes rather than activity, reporting, or process for its own sake. Apply strategic judgment to operations Evaluate not only whether work is progressing, but whether it is being approached in the right way and remains focused on the right problem. Guide new engagements from early concept through initial execution and integration into the broader partnership operating model. Build trusted relationships with product leaders, engineers, researchers, business leaders, legal professionals, and executives across both companies. Facilitate difficult discussions and help stakeholders reach clear decisions without creating unnecessary process or bureaucracy. Give the Head of OpenAI Partnership and other senior leaders a clear, current, and decision-oriented view of the partnership. Synthesize complex information into concise explanations of what is happening, why it matters, what is at risk, and what action is recommended. Prepare leadership for important reviews, decisions, and discussions with OpenAI. Ensure communications are tailored to the audience, grounded in context, and designed to produce clarity and action. Reduce surprises by surfacing material changes, unresolved decisions, and emerging risks early. Ensure leadership discussions result in clear decisions, owners, and follow-through. Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. 8+ years of experience managing cross-functional and/or cross-team projects. 3+ years of experience managing cross-functional and/or cross-team projects. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). Extensive experience leading complex, cross-functional technical programs, strategic operations, business operations, or company-wide initiatives. Demonstrated ability to create structure and drive execution in fast-moving environments with unclear ownership, competing priorities, and incomplete information. Strong strategic judgment and the ability to connect operational decisions to broader business and technology objectives. Exceptional organizational ability, including the capacity to maintain context across many concurrent workstreams while identifying the issues that matter most. Proven ability to influence across organizational boundaries, drive accountability, and move complex work toward resolution without direct authority. Outstanding written and verbal communication skills, including experience advising senior leaders and synthesizing complex information into clear, decision-oriented recommendations. Familiarity with AI development, cloud platforms, infrastructure, product commercialization, or emerging technologies. Experience supporting a major technology partnership or cross-company initiative, including communicating and coordinating directly with external partners on complex technical or strategic work.