This is a ground floor opportunity to join hotglue as an early team member and directly shape our trajectory. As a Forward Deployed Engineer, you’ll be interfacing directly with our customers to onboard them onto hotglue, build features they need, and squash bugs that are getting in their way. While this is an engineering role, you will spend a large portion of your time talking to customers.
What You'll Do
Get on calls with customers and sales prospects to teach them how to use hotglue
Build new integrations and features in response to customer requests
Become a deep expert in hotglue and our 300+ integrations, then translate that knowledge into docs, videos, and live demos for customers and prospects
Scope new features based on customer feedback and collaborate with the engineering team to ship them
Help build the foundation for how we work with customers as the company scales
The Ideal Candidate
Strong proficiency in Python
Comfortable with networking concepts like REST APIs, exponential backoffs, and OAuth
Enjoys speaking with and helping customers, whether it be via written communication or calls
Strong written communication skills and can explain complex technical concepts to engineers and non-engineers alike
Ability to improvise and develop creative solutions when common approaches fail. Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
(Bonus) Proficiency in web development and NodeJS
Tech Stack
Frontend in React, Next.js
Backend in Python, Node.js
AWS, Docker
GitHub, Linear, Slack, Notion
Benefits
Competitive salary
Free lunch in office
Home office setup — Apple equipment and whatever else you need
Paid family leave — whatever you need, they come first
Ground floor opportunity at a fast-growing, venture-backed startup
hotglue is an equal opportunity employer. We aim to create an environment where every team member at hotglue feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About hotglue
hotglue is a tool that helps developers embed user-facing native SaaS integrations into their product with minimal development work, all while allowing the developers to remain in control of the data. hotglue also features a configurable Python-powered transformation layer for you to control how your product receives your customers' data.
