About the role
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role The Fraud Intelligence Team (FIT) Analyst plays a central role in how SentiLink understands and combats fraud in production. This role is designed for high-slope individuals who want to build a deep understanding of fraud, product, and how a fraud company actually operates. The pace is high, the exposure is broad, and the expectation is that you actively lean into the work to accelerate your own development. FIT sits at the intersection of fraud investigation, product development, and revenue. The work directly shapes how our models evolve, how we explain fraud to customers, and how we win and expand deals. Strong performers use this role to build real operating context and then take on increasing ownership—either within FIT or in adjacent functions such as Product, Data Science, Solutions, or GTM. Responsibilities Investigate and label fraud cases at scale, developing strong judgment on ambiguous and edge scenarios Translate frontline casework into actionable insights for Product and Data Science (feature gaps, model behavior, new data validation) Identify and quantify emerging fraud patterns, including business impact (e.g., loss avoided, attack vectors) Support revenue workflows by turning fraud analysis into clear narratives for partners Participate in live cross-functional workflows (Product, Data Science, Solutions, GTM) and contribute where useful Build deep domain expertise through high-volume repetition, feedback, and continuous refinement of judgment Own targeted analyses or projects that improve detection, workflows, or insight generation Act as a bridge between frontline fraud signals and business decisions, ensuring insights are translated into action Requirements 3+ years of experience in fraud, risk, or a related analytical field Strong analytical judgment and attention to detail Demonstrated willingness to take on high volume, high-ambiguity work and improve quickly through repetition Clear evidence of learning velocity (e.g., taking on new domains, tools, or responsibilities over time) Strong written and verbal communication skills Comfortable operating in an environment with high exposure and few rigid boundaries SQL or Python experience strongly preferred What we look for We look for people who treat this role as a platform, not a job. You are willing to do the work required to build real context (volume, repetition, detail) You actively seek exposure to how the business operates beyond your immediate tasks You improve quickly with feedback and use it to sharpen judgment You take ownership early, rather than waiting for tightly defined scope You are motivated by the opportunity to grow into broader roles within the company Salary range $110,000-$120,000/year + equity + benefits Perks: Employer paid group health insurance for you and your dependents 401(k) plan with employer match (or equivalent for non US-based roles) Flexible paid time off Regular company-wide in-person events Home office stipend, and more! Corporate Values: Follow Through Deep Understanding Whatever It Takes Do Something Smart
